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The Privacy Policy has been updated 二月 16, 2021


1.1 “Minor” shall be construed as a child below the age of 13.

1.2 “Personal Data” shall be construed as any information relating to an identified or identifiable natural person.

1.3 “Sensitive Personal Data” shall be construed as Personal Data that is related to a natural persons racial or ethnic background; political, religious, philosophical beliefs; association with a labor union; health or sexual preferences; records regarding criminal offences; substantial social problems and other strictly private information.

1.4 “SteelSeries”/”We" shall be construed as SteelSeries ApS and its affiliates.

1.5 “Website” shall be construed as SteelSeries’ website,


This Privacy Policy concerns the processing of Personal Data and the use of cookies related to the use of the Website.

We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding an announcement on the SteelSeries website or by sending you an email notification. We encourage you to review our Privacy Policy whenever you use the Website to stay informed about how we treat Personal Information and the ways you can help protect your privacy.

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via email at or via letter to below address:

SteelSeries ApS Dirch Passers Allé 27, 5th floor DK-2000 Frederiksberg, Denmark


3.1 Collection of Personal Data

While using the Website it is possible for a user to submit Personal Data to SteelSeries.

SteelSeries will only collect Personal Data on the basis of a user’s active submission of Personal Data through the Website; that is, all Personal Data that SteelSeries collects from users on the Website is submitted with the users’ positive knowledge of the submission.

SteelSeries informs users of the Website that We will never ask you to submit Sensitive Personal Data when using the Website.

SteelSeries recognizes that Minors deserve special protection against information society services and the possible risks that a Minor’s interaction with these services poses for a Minor, hereunder the Minor’s submission of Personal Data when using an information society service. On this basis, SteelSeries will not consciously ask Minors to submit Personal Data. Furthermore, if SteelSeries becomes aware of any Personal Data related to a Minor having been submitted to SteelSeries through the Website, SteelSeries will take steps to ensure the complete deletion of this Personal Data.

3.2 Use of Personal Data

SteelSeries solely uses Personal Data for purposes that are compatible with the users’ active submission of Personal Data. As such, SteelSeries will use the Personal Data collected to facilitate communication with users of the Website and give users a better experience when using the Website.

Situations where Personal Data is used:

  • When your place an order: Name, Email, Address, Billing details
  • When you register: Email, Username, Password
  • When you communicate with our Support teams: Name, Email, order ID

SteelSeries will only transfer Personal Data collected from users of the Website to third-parties when necessary and a user has given his consent to such transfer, a user has requested for such transfer (for example in the form of a request to process an order), if required by law or if required in order to protect legal or other vital interests.

Some of these third parties include, but are not limited to, the following partners:

  • Brand3D LLC, for Aim Master
  • Smile Inc., for SteelSquad Rewards Program
  • iGames Inc., for Game Giveaways

SteelSeries will only retain your Personal Data for as long as you have a profile on the Website, un-less the further retention of your Personal Data is necessary for the performance of a contract to which you are a party, for compliance with a legal obligation which we are subject, or for the purposes of a legitimate interests pursued by us.

3.3 Your rights concerning the processing of your Personal Data

You have a number of rights in relation to the Personal Data that we hold about you and you can ex-ercise your rights by contacting us using the details set out below.

These rights include:

  • Obtaining information regarding the processing of your Personal Data and access to the Per-sonal Data which we hold about you. Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of Personal Data, for the sake of another person’s right to privacy.
  • Requesting that we correct your Personal Data if it is inaccurate or incomplete.
  • Requesting that we erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Data, but we are legally entitled to retain it. A user can actively delete Personal Data that is connected to his or her user profile by deleting this profile on the Website.
  • Objecting to, and requesting that we restrict, our processing of your Personal Data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Data but we are legally entitled to refuse that request.
  • In some circumstances, receiving some Personal Data in a structured, commonly used and machine-readable format and/or requesting that we transmit those information to a third party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided to us.
  • Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
  • Lodging a complaint with the Danish Data Protection Agency’s website Link opens in new, if you think that any of your rights have been infringed by us.


4.1 Consent

SteelSeries uses cookies on this Website. Whenever you visit and interact with our Website, you accept that we automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page you requested.

4.2 Placement and use of cookies

With the use of the Website, cookies will be stored on the media that the user uses to browse the Website. These cookies are used to give the user of the Website a better experience when browsing the Website and to collect certain information on the user in order to facilitate analysis of the users of the Website.

4.3 Types of cookies

Cookies placed on the user’s media of choice include

  • When you log in to your profile
  • When you visit and interact with our Website to facilitate analysis through Google Analytics (Link opens in new window

4.4 Administration of cookies

SteelSeries informs users of the Website that cookies can be removed through a user’s browser of choice. Furthermore, the possibility of storing and using cookies through a browser can be altogether blocked by changing the browser’s settings.

SteelSeries recommends users to consult the user guide related to the user’s browser of choice in order for users to adjust the browser’s cookie settings to the preferred setting.

4.5 Online advertising

We do not serve third party advertisements to you while using However, we do work with advertising partners to deliver SteelSeries advertisements on third party publisher websites, and these partners may set cookies on your computer's web browser.

The specific partners are: Google, Facebook, Twitter, Outbrain, Reddit, ImpactRadius, and Refersion. The cookies allow our partners to recognize your computer so that the ad server can show you SteelSeries advertisements elsewhere on the Internet.


We take precautions to protect your information. When you submit information via the website, your information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in your browser or for "https://" at the beginning of the address of the Website. The servers in which we store information are kept in a secure environment.

SteelSeries Engine

SteelSeries 是否从我对 SteelSeries Engine 3 的使用情况收集和存储任何数据?

SteelSeries Engine 3 收集基本数据,以便为我们的顾客提供服务,并改善我们的产品。

SteelSeries Engine 3 收集哪些数据?

We collect three types of data. All data listed below is sent to SteelSeries anonymously and is not personally identifiable information.

Application and Device Data

We collect which SteelSeries devices you have plugged in, their firmware versions, Engine’s version number, your OS version, your country (but not your IP address, city, or state) and your application ID. The application ID is a random unique number that we generate on install. We can’t identify any user by this number: it simply lets us know that each installation is unique.

Interaction Data

We collect general interaction data that helps us improve our products and services. This type of data is meant to inform us of how users are using SteelSeries Engine. It may include the following:

  • Information on which screens within the SteelSeries Engine user interface are being viewed and which sections are being interacted with.
  • Information about which features are being used while SteelSeries Engine is running (for instance, is the PrismSync Engine App running?)

At any time, you can opt-out of sharing interaction data in the Settings section of Engine.

Error Logs

To help identify issues that our gamers may be having, we will send details about application crashes, firmware upgrade failures, and other error reports.

SteelSeries 为何收集这些数据?

We collect this anonymous data in order to enhance our product and services, and to provide accurate notifications for available firmware and software updates.

This data helps us answer questions such as: What is the most popular mouse CPI? Are headset owners successfully updating their firmware? How many users are using PrismSync regularly? Knowing answers to these types of questions helps us focus our efforts on giving you the best possible product experience.

Does SteelSeries share or sell this data?

No. Any data obtained from Engine is designed to allow us at SteelSeries to make informed decisions about our products. We don’t share or sell this data with any partners or third parties.

Can I turn off sharing data from SteelSeries Engine 3?

是的。You can turn off the sharing of interaction data and error reporting inside the settings of SteelSeries Engine 3 at any time.

我在我的电脑上创建的 SteelSeries Engine 3 本地数据安全性有多高?

您通过 SteelSeries Engine 3 创建的本地数据(例如,您的配制和宏)以未加密的方式存储于您电脑的数据库中。因此,我们强烈建议您不用创建包含密码或信用卡号码等敏感信息的宏。

我是否需要云同步以使用 SteelSeries Engine?

对具有 SteelSeries Engine 3 功能的产品使用云同步为可选项。We will never require you to create an online account in order to configure devices in SteelSeries Engine.

SteelSeries 云同步收集和存储哪些信息?


  • Your SteelSeries devices that you connect to SteelSeries Engine 3
  • 您对每台设备所作的配制
  • 您创建的宏
  • 您选择触发配制自动启用的应用程序

SteelSeries 将云同步上存储的数据用作什么用途?


SteelSeries Moments

YouTube Sharing

The YouTube sharing functionality of SteelSeries moments uses the YouTube API services. Usage of this functionality is subject to the Google Privacy Policy and the YouTube Terms of Service.

We obtain and store the following information about your account:

  • The access token returned from YouTube upon authorization
  • Your account display name, to display in the list of linked accounts
  • The URL of any videos that you share through Moments

This data is stored locally on your PC, and is not shared with any third parties. You can remove this data at any time by unlinking your account under Settings > Linked Accounts. For questions or concerns about the handling or deletion of your YouTube data, please contact